Terms & Conditions

1. Interpretation and Agreement

By commissioning services from rrwebdevelopment, the client agrees to these Terms.

These Terms form a legally binding agreement for the provision of web development and related services.

2. Scope of Work

Only work explicitly agreed in writing (email or contract) is included.

Any additional work is:

  • out of scope
  • subject to additional fees and time estimates

3. Delivery and Acceptance

3.1 Delivery occurs when the website, system, or project is made available to the client via:

  • live server
  • staging environment
  • file transfer
  • repository or download

3.2 The client has 24 hours from delivery to review and report any material issues or non-conformities.

3.3 If no written issue report is received within this period, the deliverables are deemed:

  • accepted
  • approved
  • fully delivered

3.4 After acceptance (express or deemed), the project is considered complete.

4. Important limitation on acceptance clause 

Acceptance does not remove statutory rights where applicable under UK law, but confirms completion of contractual delivery and scope.

5. Ownership and Licence

Unless otherwise agreed in writing:

  • The client receives a non-exclusive licence to use the final deliverable for the time stated in the contract
  • Ownership of underlying code, frameworks, and reusable components remains with rrwebdevelopment
  • Client-provided materials remain the client’s property
  • Reasonable notice may be provided before suspension or termination of access, except in cases of non-payment, abuse, or legal/security risk.

We reserve the right to reuse all technical components.

6. Client Responsibilities

The client is solely responsible for:

  • legality of all content provided or published
  • compliance with applicable laws (including GDPR if collecting user data)
  • business operations and representations made on the website
  • configuration and use of third-party services
  • obtaining all necessary permissions for content, images, and data

We do not provide legal compliance services unless explicitly agreed.

7. Security and Technical Responsibility

We implement reasonable industry-standard security measures at the time of delivery.

However:

  • We do not guarantee protection against future or current vulnerabilities, exploits, or cyberattacks
  • We are not responsible for third-party software, hosting providers, plugins, or integrations
  • Security of hosting environments after delivery is the responsibility of the hosting provider or client
  • No ongoing security monitoring is included unless a maintenance agreement is in place

8. Data Protection

Where applicable, we act as a data processor only in relation to services provided.

The client is responsible for:

  • lawful basis for processing personal data
  • privacy notices shown to end users
  • GDPR compliance for their business activities

We are not responsible for client-side compliance obligations beyond agreed technical implementation.

9. Payment Terms

  • Payment terms are agreed prior to commencement
  • Work may be paused or withheld for non-payment
  • All invoices must be paid in full as agreed

10. Liability Limitation

To the maximum extent permitted by law:

10.1 Our total liability is strictly limited to the total amount paid for the specific project.

10.2 We are not liable for:

  • loss of profit
  • loss of business
  • loss of data
  • reputational damage
  • business interruption
  • third-party failures
  • security breaches occurring after delivery or acceptance

11. Post-Delivery Responsibility

After acceptance (express or deemed under Clause 3):

  • no ongoing maintenance obligation exists unless separately agreed
  • no obligation to fix, update, or modify the delivered product
  • no responsibility for changes made by the client or third parties

12. Suspension and Termination

We may suspend or terminate services if:

  • payment is not received
  • the client breaches these terms
  • illegal or high-risk activity is detected
  • continued service creates technical or legal risk

13. Third-Party Services

We are not responsible for:

  • hosting providers
  • domains and DNS providers
  • plugins or external software
  • APIs or integrations
  • payment processors

All third-party services are subject to their own terms.

14. No Warranty

The service is provided on an “as delivered” basis at handover. No ongoing warranty is provided unless explicitly agreed in a maintenance contract.

We do not guarantee:

  • uninterrupted availability
  • error-free operation
  • future compatibility
  • business performance outcomes

15. Force Majeure

We are not liable for delays or failure due to events beyond reasonable control, including cyberattacks or infrastructure failures.

16. Governing Law

This agreement is governed by the laws of England and Wales.

17. Contact

rrwebdevelopment
rrwebdevelopment10@gmail.com